Means of payment
Payment of the apartment in cash on the day of arrival or by transfer to our account:
Raiffeisenbank Kötschach-Mauthen - Branch 9631 Rattendorf / Jenig
Account number: 809558
Bank code: 39364
IBAN: AT34 3936 4000 0080 9558
We do not accept debit or credit cards
Please pay for your stay on the day of arrival
Every now and then it happens that the long-awaited vacation cannot be commenced or can only be commenced with a delay due to special circumstances.
Our request: Please inform us in good time!
We do not charge any cancellation conditions more than 8 weeks before the start of your vacation After that we will do our best to rent out the apartment. If we do not manage to do this by your arrival date, we will charge a cancellation fee.
4 to 7 weeks before departure: 40%
up to 4 weeks before departure: 60%
up to 7 days before departure: 80% of the booked stay
If you cancel within the last week before the planned arrival, we will charge you 90% of the price. In the event of cancellation on the day of arrival, late arrival or early departure, we will charge 100% of the price.
Arrival and departure
The apartment is available from 3 p.m. on the day of arrival. On the day of departure, we ask you to vacate it by 10 a.m.
In addition, the provisions of the Austrian Hotel Regulations apply . We reserve the right to request a deposit.